Support
Important documents:
COVID-19 Guidelines on Infection Prevention and Control - Risk Assessment:
A.S.P.E.C. Phase 1 10 Point Plan for opening after Covid-19:
Cirro Lite Sales Terms and Conditions:
Cirro Lite Rentals Terms and Conditions:
Service forms:
Sales returns
Sales Return Form PDF Download
Repairs
Important: Due to the unpredictable and costly nature of electronic repairs it is cost efficient to repair any product that comes to us and then charge for work done. The minimum labour charge on any repair out of warranty is £40 plus the cost of any parts used. We will never do a repair on a unit that is beyond economical repair, this would be reported to you at no charge. Please note that if you wish to have an official accurate estimate before any work is started the cost of this is £40 + VAT. We would require an official order for this and payment if you do not have an account.
If you wish to have us repair your Kino/Dedo/Mathews item please fill in the repair sheet below in as much detail as possible, attach it to the unit and return to us here at Cirro Lite and our team of Technicians will proceed as above.
Firmware downloads:
Kino Flo True Match® Firmware (latest version)
Instruction manuals:
Cirro Mist MkIII Instruction Manual
Cirro Mist Strata CS6 Instruction Manual
Safety reports:
Cirro Mist MkIII Safety Report
Cirro Mist Strata CS6 Safety Report
Product catalogues:
Other: